Wash n’ Fold Service
How do I get started?
Give us a call to schedule! Our days of operation are Monday through Friday.
The Wash n’ Fold service is not open during the weekend. If you call for a drop-off Friday next possible day of service will be the following Monday.
How much does my laundry weigh?
We can’t answer that until they are actually in store!
Pro-tip grab your laundry and step on your scale. Subtract your regular weight minus the weight while holding the dirty laundry. Then multiple that number by 1.65 for your rough estimate. This is the simplest solution until we get to it professionally.
When does my laundry get returned?
We have a standard 36-48 hour return policy for drop-offs excluding weekends.
Do I need to bring my own detergent?
No! We have our own top of the line non-scented detergent that is used. Hypoallergenic is also available. If you have specific preference for detergent/softener we will happily use them if you provide it.
I have allergies. Do you offer allergen free products?
Yes! We have an allergen safe detergent!
What do I do, I don’t have a laundry basket?
Bring your items in any bag. A kitchen trash bag, a construction black bag, it doesn’t matter!
How & When do I pay for service?
Drop-offs are paid at store if in cash or via square link if paying with card. Credit card transaction fees will be applied during payment.
Can you wash my bedding?
Yes we can! Please check out our pricing for various items.
Can you wash my pet's bedding?
Yes, although we do require you to take apart and reassemble the bedding.
We DO NOT treat urine or fecal matter stains.
Are my clothes washed with other individuals?
NO! Never, nope, won’t ever happen. Your laundry will stay with YOUR laundry. We never mix individuals’ items. No questions asked.
Pickup & Delivery Service
How do I find out if my area is covered?
Our address is 405 W 8th Avenue West Homestead 15120, if you are within a 10 mile radius delivery/pick-up is $20. Please call for further details.
First pick up, what should I put my laundry in?
For the initial pick up your items can be placed in a basket or bag of your choice. They will be returned in clear plastic bags. Please separate all items that require any special processing i.e. delicate wash cycle, air dry, whites, etc.
For $15 we will include a Changin’Time Laundry bag with your returned laundry to use for all pick-ups that follow (if applicable).
*A CARD MUST BE ON FILE BEFORE PICKUP*What if I miss my pickup/drop-off time?
If you miss your pick-up or drop off time frame it will result in a $20 fee.
Avoid the fee by notifying and rescheduling your pick-up/ drop off AT LEAST 6 hours before your scheduled time.
What happens if I leave personal items in my pockets?
We ask that you ensure all items have been removed from your pockets prior to pick-up. In the event that we do find items in your pockets, we will return them inside a sealed bag along with your laundry. Please note: we are not responsible for any damage that occurred to the item(s).
How & Whe do I pay for service?
Delivery service requires a credit card on file to schedule.
What forms of payment do you take?
We accept all major credit cards (visa, mastercard, american express, discover) and cash.
We do not accept checks.
How much does my laundry weigh?
We can’t answer that until they are actually in store!
Pro-tip grab your laundry and step on your scale. Subtract your regular weight minus the weight while holding the dirty laundry. Then multiple that number by 1.65 for your rough estimate. This is the simplest solution until we get to it professionally.